privacy policy & terms of use
Hospice Prince Edward respects the privacy of visitors to our site. Any and all information collected at this site is kept strictly confidential and is only used for the purpose specified. Information will not be sold, reused, rented, loaned, or otherwise disclosed. We do not distribute any information to third parties.
Terms of Use
www.hospiceprinceedward.ca (the "Site") is an online information service provided by Hospice Prince Edward. By accessing the Site, you agree to be bound by the terms of use set out below. If you do not agree to be bound by these terms of use, then please leave the Site.
Please review these terms of use now and periodically in the future as they may change from time to time.
Disclaimer
The Information is believed to be reliable when posted. Hospice Prince Edward makes no representations, expressed or implied, with respect to the Information. Hospice Prince Edward does not guarantee or warrant the quality, accuracy, completeness, timeliness or appropriateness of the Information. Hospice Prince Edward will not be responsible for any direct, indirect, incidental, consequential, special, exemplary, punitive or any other monetary or other damages, fees, fines, penalties or liabilities whatsoever arising out of, or in connection with, the Information, the Site or any website accessed through the Site, nor liable for any errors or omissions that may be found in the Information or the results obtained from the use of the Information. By using the Site, you assume full responsibility for the use of the Information. You agree not to make any claims whatsoever against Hospice Prince Edward in connection with any of the foregoing.
Links
Any links Hospice Prince Edward provides on the Site to websites are provided as reference only. The Hospice Prince Edward does not recommend or endorse any of the medications, products, treatments, services and organizations that are presented in the Information, on the Site or on other websites linked to the Site. Hospice Prince Edward is not responsible for the accuracy or appropriateness of the information presented on websites linked to the Site.
Reproduction Requests
The Information may be downloaded, reproduced electronically and/or reprinted for personal non-commercial use only, provided the Information is not modified and all copyright and other proprietary notices are retained. You must obtain written permission from an authorized representative of Hospice Prince Edward to otherwise copy, reproduce electronically, republish or redisseminate the Information in any manner or form.
These terms of use are governed by the laws of the Province of Ontario, and you agree that any action you commence related to the Site will be brought in the courts of the Province of Ontario. This Site is intended for use only by a resident of Ontario, Canada.
If you have suggestions or comments about this website please contact us. Your thoughts are important to us.
Downloadable version: Privacy Policy and Terms of Use
Privacy Policy
Hospice Prince Edward Foundation and Hospice Prince Edward (collectively, “Hospice Prince Edward”) are committed to protecting the privacy of the personal information of its employees, volunteers, members, clients, donors and stakeholders.
We value the trust of those with whom we deal, and of the public, and recognize that maintaining this trust requires that we safeguard the personal information you choose to share with us. We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the services we provide.
Hospice Prince Edward provides a broad range of health services and supports to clients in residence and in community-based service programs. To meet clients’ needs and provide effective care and service, Hospice Prince Edward needs to collect, use and disclose (only where necessary to medical professionals) personal health information (“PHI”). As such, Hospice Prince Edward is the health information custodian, as defined in the Personal Health Information Protection Act 2004 (“PHIPA”) and is accountable for the protection of clients’ personal health information. All other fundraising, donor and communications activities involving personal information are kept in compliance with the Personal Information Protection and Electronic Documents Act (“PIPEDA”).
Definition of Personal Information
Hospice Prince Edward collects personal information about an identifiable individual such as an individual’s name, home address, email address, telephone number, age and dob (“PI”). Business contact information such as names, titles, business addresses, telephone numbers or business email address of an employee or those of which are publicly available or information that cannot be associated with a specific individual, such as information that is aggregated or are anonymous are not considered personal information.
Privacy Practices
PI gathered by our organization is kept confidentially. Hospice Prince Edward collects and uses PI only for the reason(s) for which it was provided. Safeguards are in place to ensure that the PI is disclosed only as necessary and required to achieve the purpose for which it was gathered and in accordance with our privacy policy. We take measures to ensure that the integrity and accuracy of the PI collected is maintained and to prevent misuse, inadvertent disclosure, sharing or destruction. In this regard, staff, volunteers, external consultants and others associated with Hospice Prince Edward are bound by Confidentiality Agreements. It is the policy of Hospice Prince Edward not to sell or share information about its client’s (or clients’ POA or family members), members, donors, or volunteers with third parties.
Types of Information Collected:
PHI: The purpose of collecting personal health information is to provide health services to clients. In all but exceptional circumstances, Hospice Prince Edward uses consent to collect, modify, use personal health information. In general, the information collected consists of:
Client’s name
Date of Birth
Diagnosis
Weight
Ontario Health Card number
Health care history and health facts
PI: Is collected through face-to-face meetings with Hospice Prince Edward staff, over the telephone, and through written or electronic documents. Information is collected at an initial meeting and/or through initial submission of admission applications, over time as care and service is provided and when follow-up is completed. The documentation of personal health information by Hospice Prince Edward on paper and in electronic format must comply with internal standards, policies and procedures related to confidentiality, the security of information and professional practice standards.
Donor Information: All information concerning donors or prospective donors, including their names, addresses and telephone numbers, the name of their beneficiaries, the amount of their gift, etc., shall be kept strictly confidential by Hospice Prince Edward, its staff and volunteers, unless consent is obtained to share from donors to release or share such information with a third party. Information collected is used to keep donors and community informed and encourage continued support for upcoming events, fundraising opportunities and campaigns that supports the work of Hospice Prince Edward. Hospice Prince Edward is committed to respecting the privacy of its donors.
The types of donor information that Hospice Prince Edward collects is:
Donor name, address, telephone number and email address
Donor giving information such as: events attended, publications received and special requests for program information
Information provided by the donor in the form of comments and suggestions
Limiting Use, Disclosure and Retention
We will use and disclose client PHI collected by Hospice Prince Edward, its staff and volunteers and donors PI only for the purposes we have identified above and only except as otherwise permitted or required by law. We retain PHI and PI only for as long as reasonably required to serve those purposes.
IP Address & Unique Identifier Information
Hospice Prince Edward may collect and track Internet Protocol (IP) addresses and other unique identifiers every time a user visits our website. Our website has cookies that inform us, at an aggregated level how our website is being used, how many people have visited and what pages were viewed. This information is used by Hospice Prince Edward to track site traffic for statistical analysis and internal reporting purposes.
Surveys
At times, Hospice Prince Edward may conduct surveys of its members, donors, or volunteers. Should you choose to participate in such surveys, Hospice Prince Edward will use the information you provide to better understand your needs as a member, donor or volunteer of Hospice Prince Edward.
Updating of Privacy Policy
Hospice Prince Edward will review its Privacy Policy and privacy practices periodically and reserves the right to change this Privacy Policy at any time and from time to time. Please check our website for information on our most up to date policy.
Contact Information and Addressing Your Concerns
If you have questions, comments or concerns related to Hospice Prince Edward Privacy Policy or the treatment and/or accuracy of your personal information, please contact as follows:
In writing:
Privacy, Hospice Prince Edward
40 Downes Avenue,
Picton, ON K0K 2T0
By telephone:
613-645-4040
Email:
If after contacting our office your concern remains unresolved, you may contact the Information and Privacy Commissioner of Ontario at 1-800-387-0073 or info@ipc.on.ca.