Position reports to: Hospice Prince Edward and Hospice Prince Edward Foundation Boards of Directors
- The Executive Director is responsible for successfully fulfilling the HPE/HPEF Corporation and Foundation vision: “ Supporting the journey of living with dying”, the mission and values in the context of two primary programs:
- Community residential Hospice Home – 3 beds
- Community Home Visiting Program, including grief and bereavement support
- Major Areas of Responsibility
- Community and stakeholder relationship building and management
- Operational administration, planning and Human resource management
- Risk management/change management
- Financial management and fund development
- Position Description
The Executive Director is responsible for the successful leadership and management of HPE/HPEF Corporation and Foundation programs and services, in accordance with the organization’s mission and vision: “Supporting the journey of living with dying”.
The Executive Director oversees the daily operation of the organization and works with the Boards of Directors to ensure that the residential, home visiting and grief and bereavement programs and services meet the needs of the community, clients and key stakeholders.
The Executive Director establishes an organizational structure that ensures the accountability of programs, creates and maintains an organizational culture that cultivates an appreciation of volunteers and staff; and engages with local health care providers, community social service sector colleagues and business partners to develop meaningful relationships that establish credibility for the organization as a leader in the field of hospice and end-of-life care.
The Executive Director is the primary advocate for the agency, participating in local, regional and national hospice initiatives and keeping the Boards of Directors current on issues, new information and emerging trends in palliative, end-of-life hospice care.
- Participate with the Boards of Directors in strategic planning to operationalize the vision, mission and goals of HPE/HPEF
- Identify, assess, and inform the Boards of Directors of internal and external issues and trends that impact hospice palliative care locally, regionally, provincially and nationally.
- Act as an advisor to the Boards on the organization’s programs, services and operations, and provide timely, accurate, and comprehensive reports to the Boards regarding the ongoing operations of HPE/HPEF.
- Manage hospice palliative care services and facilities in accordance with policies and direction approved by the Boards of Directors.
- Act as a spokesperson for the organization and represent HPE/HPEF at community activities to enhance the organization’s community profile and to support education and outreach in the community.
- Promote HPE/HPEF’s programs and services to the community, government, media and other agencies.
- Maintain professional working relationships with funders, government, community service agencies and health care providers, as well as with other hospices in the South East region. Also with local community stakeholders to ensure the sustainability and growth of hospice palliative, end-of-life care service delivery in the South East Region.
- When required, participate on committees of the Boards of Directors as an ex-officio member to provide expertise, guidance and direction.
Operational administration, planning and management
- Develop an operational plan which incorporates goals and objectives that align with the strategic direction of the organization.
- Ensure that the operation of HPE/HPEF meets the needs and expectations of our clients, residents, the community, the Boards, key health care and community service partners, in particular the Prince Edward Family Health Team, The Community Care Access Center and the Community Care for Seniors as per the Memorandi of Understanding where applicable.
- Oversee the efficient and effective day-to-day operation of the organization and the design, marketing, promotion, delivery, accreditation and quality of programs and services.
- Ensure appropriate HR policies, processes and systems are in place and manage the human resources of the organization according to authorized policies.
- Supervise and motivate a workforce composed of paid staff and volunteers to create a culture of openness, team focus and collaboration in both the community residential hospice home and the volunteer home visiting programs.
- Recruit, hire, train, supervise and manage the performance of full and part-time staff and volunteers.
- Develop and oversee a performance measurement system to meet the needs of the Boards and external partners/funders.
- Establish and maintain a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations.
- Ensure that privacy and confidentiality is maintained and that staff, client, donor and volunteer files are securely stored.
- Identify, evaluate and manage the risks to the organization’s people (clients, staff, management, volunteers) property, finances, goodwill, image and credibility.
- Maintain and expand accreditation process for HPE/HPEF
- Stay current with issues, key legislation and best practices governing the delivery of client care in a community and hospice based end-of-life environment.
Financial Management and Fund Development
- Work with staff, the Boards of Directors, its officers and the agency Auditor to prepare a comprehensive budget, identify resource requirements, research funding sources, submit appropriate proposals, and maintain financial records and documentation.
- Prepare an annual budget and service plan in accordance with the requirements of Ministry of Health and Long-Term Care, and report as required on performance against the plan where required by HPE and HPEF.
- Administer the funds of the organization according to the approved budgets, monitor the monthly cash flow of the organization and ensure compliance with all legislation covering taxation and withholding payments.
- Provide the Boards with comprehensive, regular reports on the revenues and expenditures of the organization.
- Work with the Fundraising Committee when applicable, to advise, oversee and participate in community, funder, philanthropic and donor-based fundraising initiatives.
- Research granting agencies and prepare grant applications to request funds that support HPE/HPEF programming.
- Excellent verbal, written and oral communication skills
- Excellent interpersonal and negotiation skills
- Strong public sector, business and political acumen
- Ability to maximize services and programs with limited funding
- Comfortable in a setting of grief, loss and end-of-life situations.
- Ability to problem solve quickly and creatively
- Ability to create and sustain a high-performing team of staff and volunteers and establish a collaborative, compassionate and supportive work environment
- Ability to operationalize strategic plans and policies related to all aspects of opertion and services.
- Effective financial management of a not-for-profit organization including planning, budgeting, and forecasting
- Track record with respect to establishing and maintaining effective relationships with key community stakeholders and with regional community service colleagues.
- Experience with successful community-based fundraising and grant acquisitions.
- Track record in evaluating service and program effectiveness including the reporting of relevant key performance measures.
- Knowledge of the Prince Edward County area, its people and business trends
- Staff meetings, meeting with bookkeeper to review financials, approve expenses
- Attend SE LHIN Collaborative Committee meetings
- Prepare Board reports
- Prepare financial reports to present to Board and to forward to CCFS
- Monitor cash flows and budget vs actual expenses and revenues.
- Deal with incident reports as required
- Attend volunteer meetings
- Review employee time logs
- Prepare budgets, fundraising plans
- Update Policies and procedures as required
- Liaise with auditor
Community awareness program: monthly newspaper column, public appearances, attendance at service clubs, fundraisers, doctors’ meetings, Family Health Team events.
Qualified candidates should submit their resumes to HPEjobapplication@gmail.com, no later than 4 PM, Thursday April 13, 2017. Salary will be commensurate with the candidate’s experience and qualifications.